Terms of Service
Terms of service
These terms and conditions regulate the business relationship between you and us. By using our Web Site in anyway, or by buying from us, you agree to be bound by them. The terms do not affect your statutory rights.
We are: The Hairy Haggis Company
Our address is:
The Hairy Haggis Company
Clova
Farr
Inverness
Scotland
IV2 6XB
You are: A visitor to our web site/our customer.
UPON ORDERING
You will receive an email with confirmation of your order which will detail:
ORDER CONFIRMATION
Please note that as a consumer you have the right to cancel your order if you so wish. If you do, you must send us written notification of your wish to cancel within 14 working days after the day on which you receive the Goods. You can cancel by letter, email or you can request a cancellation form which will be emailed to you, when we receive your request you will receive a reply confirmation that we have received your request.
This does not affect your statutory rights.
RETURNS POLICY
We hope you will be pleased with your purchase. Should you wish to return goods bought from us we will be happy to refund a product provided it is in an unused, re-saleable condition. Returns can be made at any time within 14 days of receipt of the goods. A returns form explaining this procedure will be enclosed with your order. Please note that goods are returned at your own cost and we recommend the use of a registered postal service for your protection. We cannot accept responsibility for items lost or damaged in the post. If the goods are being returned due to an error on our part, your postal costs will be refunded.
REFUND
The goods must be returned to us with both goods and all packaging in their original condition, unused, securely wrapped, including our delivery slip and at your own risk and cost. After we have received the Goods, we will credit your credit or debit card with the full purchase price of the goods returned no later than 14 days from the date of receipt of returned goods. If you do not return the Goods to us, you are still liable to us for the cost. We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable to you. If you fail to take reasonable care of the goods we reserve the right not to accept the return.
Our contract with you
These terms and conditions apply:
- so far as the context allows, to you as a visitor to our website and
- in any event to you as a buyer or prospective buyer of our Goods.
All requests to order goods from The Hairy Haggis Company shall be accepted only after a "Confirmation of Order" e-mail has been sent to the e-mail address of the purchaser. Only at that time a consumer contract is created. For the avoidance of doubt a contract between the parties shall not be established until this takes place.
We may change these terms from time to time. The terms that apply to you are those posted here on Our Web Site on the day you order goods.
Goods advertised may not be available.
CONFORMITY WITH THE CONTRACT
We will take all reasonable care to ensure that the specification and description of the product is correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the information including product descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place the order.
Payment Options
We accept all of the following major credit/debit cards:
Visa, MasterCard, Debit, Maestro, Delta and Solo. For UK orders placed by post. For your own protection, we ask you not to send cash in the post.
The Hairy Haggis Company gift vouchers are valid for one year from date of purchase and can be redeemed online at The Hairy Haggis Company. If there is something you would like to order from our website and would like to redeem a gift voucher you have please contact us at thehairyhaggiscompany@gmail.com or by calling 07834 044417
Right of Refusal
If your card issuer rejects payment for your order, goods will not be dispatched to you. We reserve the right to decline any order and in such cases a full refund of any payment made will be refunded directly to the purchasing cardholder’s card.
Pricing
Our prices are shown on our website and
include VAT at 20%. Every effort is made to ensure that prices shown on The Hairy Haggis Company website are accurate at the time you place your order. If an error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If we do not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel, we will refund or re-credit you for any sum that has been paid by you or debited from your credit/debit card for the goods.
Information You give us
You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods. For more information view our privacy policy.
Delivery, Postage & Packaging.
The Hairy Haggis Stools are made to order. Subject to stock availability, we aim to make & dispatch goods within 2 weeks after processing the order. You will be advised of your estimated dispatch date on ordering. We will confirm charges prior to despatch should they be different from the following -
Standard UK Delivery
UK standard delivery is charged at a flat rate of £15 with delivery normally within 7- 10 working days.
We offer free delivery to the Inverness area (up to 25 miles)
DISCLAIMERS
You are advised that Content may include technical inaccuracies or typographical errors.
We or our Content suppliers may make improvements or changes to Our Web Site, the Content, or to any of the Goods, at any time and without advance notice.
LIMITATION OF LIABILITY
The Liability of The Hairy Haggis Company in contract (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance of this contract shall be limited to the price paid for the goods. Under no circumstances shall The Hairy Haggis Company be liable for any form of indirect or consequential loss, costs or expenses as a result of this agreement or contract.
DATA PROTECTION
The Hairy Haggis Company will take all reasonable precautions to ensure that details relating to you, your order & payment are kept secure in accordance with the requirements of the Data Protection Act 1998. Unless The Hairy Haggis Company is negligent in exercising these responsibilities then The Hairy Haggis Company shall not be held liable for unauthorised access to information supplied by you. Where you supply data relating to other individuals you will be deemed to have obtained their agreement to this information being released to us. For more information view our privacy policy.
These terms and conditions regulate the business relationship between you and us. By using our Web Site in anyway, or by buying from us, you agree to be bound by them. The terms do not affect your statutory rights.
We are: The Hairy Haggis Company
Our address is:
The Hairy Haggis Company
Clova
Farr
Inverness
Scotland
IV2 6XB
You are: A visitor to our web site/our customer.
UPON ORDERING
You will receive an email with confirmation of your order which will detail:
- Exact order details & a breakdown of all costs.
- Delivery arrangements & payment of postage & packing.
- Our full business address & contact details.
- Your consumer cancellation rights.
- Details of our complaint handling policy.
- Conformity of the goods to the contract.
ORDER CONFIRMATION
Please note that as a consumer you have the right to cancel your order if you so wish. If you do, you must send us written notification of your wish to cancel within 14 working days after the day on which you receive the Goods. You can cancel by letter, email or you can request a cancellation form which will be emailed to you, when we receive your request you will receive a reply confirmation that we have received your request.
This does not affect your statutory rights.
RETURNS POLICY
We hope you will be pleased with your purchase. Should you wish to return goods bought from us we will be happy to refund a product provided it is in an unused, re-saleable condition. Returns can be made at any time within 14 days of receipt of the goods. A returns form explaining this procedure will be enclosed with your order. Please note that goods are returned at your own cost and we recommend the use of a registered postal service for your protection. We cannot accept responsibility for items lost or damaged in the post. If the goods are being returned due to an error on our part, your postal costs will be refunded.
REFUND
The goods must be returned to us with both goods and all packaging in their original condition, unused, securely wrapped, including our delivery slip and at your own risk and cost. After we have received the Goods, we will credit your credit or debit card with the full purchase price of the goods returned no later than 14 days from the date of receipt of returned goods. If you do not return the Goods to us, you are still liable to us for the cost. We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable to you. If you fail to take reasonable care of the goods we reserve the right not to accept the return.
Our contract with you
These terms and conditions apply:
- so far as the context allows, to you as a visitor to our website and
- in any event to you as a buyer or prospective buyer of our Goods.
All requests to order goods from The Hairy Haggis Company shall be accepted only after a "Confirmation of Order" e-mail has been sent to the e-mail address of the purchaser. Only at that time a consumer contract is created. For the avoidance of doubt a contract between the parties shall not be established until this takes place.
We may change these terms from time to time. The terms that apply to you are those posted here on Our Web Site on the day you order goods.
Goods advertised may not be available.
CONFORMITY WITH THE CONTRACT
We will take all reasonable care to ensure that the specification and description of the product is correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the information including product descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place the order.
Payment Options
We accept all of the following major credit/debit cards:
Visa, MasterCard, Debit, Maestro, Delta and Solo. For UK orders placed by post. For your own protection, we ask you not to send cash in the post.
The Hairy Haggis Company gift vouchers are valid for one year from date of purchase and can be redeemed online at The Hairy Haggis Company. If there is something you would like to order from our website and would like to redeem a gift voucher you have please contact us at thehairyhaggiscompany@gmail.com or by calling 07834 044417
Right of Refusal
If your card issuer rejects payment for your order, goods will not be dispatched to you. We reserve the right to decline any order and in such cases a full refund of any payment made will be refunded directly to the purchasing cardholder’s card.
Pricing
Our prices are shown on our website and
include VAT at 20%. Every effort is made to ensure that prices shown on The Hairy Haggis Company website are accurate at the time you place your order. If an error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If we do not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel, we will refund or re-credit you for any sum that has been paid by you or debited from your credit/debit card for the goods.
Information You give us
You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods. For more information view our privacy policy.
Delivery, Postage & Packaging.
The Hairy Haggis Stools are made to order. Subject to stock availability, we aim to make & dispatch goods within 2 weeks after processing the order. You will be advised of your estimated dispatch date on ordering. We will confirm charges prior to despatch should they be different from the following -
Standard UK Delivery
UK standard delivery is charged at a flat rate of £15 with delivery normally within 7- 10 working days.
We offer free delivery to the Inverness area (up to 25 miles)
DISCLAIMERS
You are advised that Content may include technical inaccuracies or typographical errors.
We or our Content suppliers may make improvements or changes to Our Web Site, the Content, or to any of the Goods, at any time and without advance notice.
LIMITATION OF LIABILITY
The Liability of The Hairy Haggis Company in contract (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance of this contract shall be limited to the price paid for the goods. Under no circumstances shall The Hairy Haggis Company be liable for any form of indirect or consequential loss, costs or expenses as a result of this agreement or contract.
DATA PROTECTION
The Hairy Haggis Company will take all reasonable precautions to ensure that details relating to you, your order & payment are kept secure in accordance with the requirements of the Data Protection Act 1998. Unless The Hairy Haggis Company is negligent in exercising these responsibilities then The Hairy Haggis Company shall not be held liable for unauthorised access to information supplied by you. Where you supply data relating to other individuals you will be deemed to have obtained their agreement to this information being released to us. For more information view our privacy policy.
